Application Management Services

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Application Management Services

Application Transformation Management services encompass enterprise architecture consulting, application development, SOA & integration, Agile DevOps, and Cloud Services. By partnering with us, you can accelerate digital transformation and effortlessly manage your application portfolio through seamless process implementation, end-to-end automation, and optimized staffing.

The cost, resource and infrastructure to maintain the application often become barriers to effectiveness and enhancement in line with changing business priorities. Ignasoft Technologies can help you overcome these challenges to improve application performance, achieve better business results, reduce operational costs and release your key internal resources from support activities to more productive tasks.

We specialize in improving Performance, reducing operational costs, and leveraging key resources to enhance business productivity

Our Value Add

  BUSINESS IT ALIGNMENT

We make sure that our Application Management Services is aligned with your business processes, IT strategies and IT investment decisions.

  TECHNICAL EXPERTISE

We have a team of trained and experienced professionals, offering state-of-the-art IT Application Management Services relevant to your business.

  PREDICTABLE SPENDING

Through our unique business model, we provide you with visibility and control, while preserving accountability and results-driven pricing.

Our Application Management Services

Our Application Management Services is not only to manage and optimize applications but also facing the challenges involved in supporting technology and software. We offer off-shore and on-site application management services to give you personalized and long-term support.

Service Offerings:

  • Application Development
  • Application management
  • Application modernization
  • Application integration
  • Application security services
  • Application testing

Benefits of working with us

Our Application Management Services is not only to manage and optimize applications but also facing the challenges involved in supporting technology and software. We offer off-shore and on-site application management services to give you personalized and long-term support.

  • Our global Sales & Delivery presence gives you local touch-points at every stage of the engagement
  • Our proven Technology Expertise builds robust solutions to accelerate your success in the Digital economy
  • Our innovative Service Models deliver the right solution in the right place at the right price point
  • For most companies, complex application landscapes—with a mix of legacy systems, digital and SaaS—consume too large a share of IT resources, Ignasoft will release your resource and do the job easy.
  • Our application services help you reimagine your application landscape, with speed and agility, while continuously innovating to realize business value.
We can take responsibility for the management of your applications ensuring its increased business flexibility and optimized IT costs. With latest process management practices, our team will maintain and monitor your application servers and databases taking care of their enhanced performance, sustainability, stability and keep in them in sync with current business needs.

  • Remote application monitoring and performance management
    We take over the continuous remote diagnostics of your critical applications. We identify problems, share with you the detailed info on the causes of found issues and provide recommendations on the needed improvements. We track application performance, transaction integrity, data consistency, message queue exceeds, server failures.
  • Remote application support
    We help you to treat a wide spectrum of problems and incidents, manage modifications (from minor enhancements to app changes) and configurations, and advise you on beneficial app optimization activities to address new evolving needs.
  • Help Desk
    Our 24/7 help desk can become a single point of contact for application users, the help desk agents will receive all inbound service requests and incident reports through any preferred communication channel (e-mail, phone, chat, a ticket management system, and more) and:
    • Provide info about applications and their usage.
    • Estimate the problem and solve simple cases directly (L1 support) or escalate more serious problems to technical experts (L2/L3 support).
    • Create a knowledge base and an FAQ section for users’ self-help.
    • Gather users’ feedback for a development team.
  • Design and implementation of the Continuous Delivery (CD) pipelinet
    We design and implement the CD pipeline to connect development, testing and deployment of your application and automate them. This enables you to leverage multiple DevOps/CD values and deliver new app features quickly and efficiently.